The Platform Engineer role at Pantomath is responsible for leading the development, maintenance, administration, and continuous evolution of our core infrastructure and platform layer. In addition to continuous operational upkeep, this position encompasses strategic initiatives focused on significantly enhancing scalability, rigorously bolstering security protocols, meticulously optimizing cost-efficiency, and dramatically accelerating developer velocity across the entire organization.

The ideal candidate will possess a deep understanding of modern cloud architectures, infrastructure-as-code principles, and a proven track record of designing and implementing robust, reliable, and performant platform solutions. This role offers a unique opportunity to shape the future of our technology stack, empowering our development teams to deliver innovative products faster and more securely, while ensuring optimal uptime and efficient resource utilization.

Key Responsibilities

Platform & Infrastructure Operations

• Own and maintain Pantomath’s cloud infrastructure (AWS), including EC2, EKS, IAM, ALB, RDS, and S3
• Automate, optimize and fine-tune infrastructure using IaC (Terraform & CDK) and CI/CD workflows (GitHub Actions, NX)
• Support cross-functional teams (Dev, Customer Service, QA) in resolving infra-related issues
• Manage BAU operations: backups, credential rotation, log retention, sysadmin tasks, etc.
• Respond to platform-related incidents and own incident resolution runbooks
• Partner with leadership to ensure SOC2-compliant infrastructure practices
• Ensure security and compliance adherence by applying least privilege and zero trust design patterns to authorization, authentication, networking, and runtime threat detection

Cost Optimization & Efficiency

• Set up cost dashboards, run bi-weekly reviews, and identify inefficiencies
• Implement cost-saving strategies (resource right-sizing, idle shutdowns, soft limit avoidance)
• Lead migration to shared ALB patterns and optimize EKS autoscaling

Developer Experience & Tooling

• Refactor and clean up IaC repositories (remove unused resources, consolidate stacks)
• Migrate manual provisioning to fully automated CI/CD flows
• Reduce friction in local development and dev/staging environments

Observability & Monitoring

• Evaluate and implement observability tools (e.g., Datadog, CloudWatch, Prometheus)
• Help define standards for logging, metrics, and alerting across the platform
• Support agent observability for connector services

Platform Strategy & Scalability

• Contribute to our multi-region readiness strategy and AWS scaling plans
• Proactively address AWS service soft limits and scalability bottlenecks
• Drive infrastructure roadmap and platform strategy in partnership with leadership

Qualifications

Education and Experience

• Bachelors Degree or equivalent, preferably in Computer Science, Information Systems or a related field
• 4+ years of experience in platform, DevOps, or SRE roles; ideally with a startup

Required Skills and Competencies

• Strong AWS expertise across core services
• Deep hands-on experience with Terraform or similar IaC tools
• Solid CI/CD knowledge (preferably GitHub Actions or similar)
• Experience with observability tooling (e.g., Datadog, Prometheus, CloudWatch)
• Strong understanding of security best practices (least-privilege, secret management, etc.)
• Ability to own initiatives end-to-end and work cross-functionally

Preferred Skills and Competencies

• Experience with multi-region architectures
• Prior work in a SOC2-compliant environment
• Track record of reducing cloud spend at scale
• Familiarity with container networking, ALB/NGINX routing, and EKS tuning